Return is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return/replacement policy on the product page for any exceptions to this return policy and the table below. The policy can be partially changed accordingly vendor and product verification. All kinds of refund will be paid on the base of our government policy and the real payment of the customer.

Special Note: For any kind of damage issue customer have to complain in front of or in presence of the delivery man or courier office staffs, otherwise it should not be granted. Customers need to do unboxing videos for any items, where the unboxing process, invoice, etc. should be clearly visible for internal and external investigation. For any case where the items is not similar to what customer ordered, the item is broken, parts missing, damaged, etc. then customers are required to send the unboxing videos to abir.khan41@gmail.com and inform our customer service (+881685096402) and/or send a message to our Official Facebook Page (www.facebook.com/sharabir) about the incident.